From liquid spills to smoking power connections, we service everything that can possibly go wrong with your computer.  These are the problems we typically see:

 

Boot Up Problems
Blue screen, Windows system file error, hangs on bootup, won't boot after Windows update, etc. 

Virus Infection

-You have pop-up windows that won't stay closed, you're constantly prompted to purchase an anti-virus program, etc.

-Unable to open task manager, certain programs won't open, unable to install or run an anti-virus program.

-Blue screen when trying to boot into safe mode.

-Internet browser search results are misdirected.

 

Runs Slowly
Excessive boot up time or slow operation in general.

Locks Up or Shuts Down
Cursor freezes or processes slow down to the point of the system being unusable.

Powers off randomly or after being on for a certain period of time.

Won't Power Up




Laptop-specific problems

Bad Connection at Power/DC Jack

-To achieve a power connection, the power cord has to be wiggled or propped at an angle where it plugs into the laptop.

-Battery won't charge or charges intermittently.

-Won’t power up with power cord plugged in.

-Sparking noise or smoke from power jack area.

See Power Jack/DC Jack Repair

 

No Video on Power Up 
Lights turn on, system sounds like it's booting up but video doesn't come up.

-Usually caused by degraded video chip connection on motherboard and can be repaired by reworking solder joints on video chip.

See Video Chip Rework

 
LCD Screen Replacement 
We can replace any cracked or otherwise non-functional LCD panel.

Display Problems

Horizontal or vertical Lines on display:

-Caused by bad connections on LCD flex connector, bad component on motherboard, or bad LCD cable.

 

Dark or dim display: data appears on screen but can barely be seen (flashlight held at an angle will make data more visible).

-Caused by bad backlight inverter or bad backlight lamp.

Intermittent Shut Down or Lock Up
-Typically caused by overheating from a blocked up fan vent, and/or insufficient thermal transfer between CPU and heat sink.

 

 

Power Jack/DC Jack Repair

We always replace the power jack and add reinforcement instead of just repairing the bad connection on the existing jack.

With this repair we include preventive maintenance for overheating by cleaning the fan & vent and replacing the old CPU thermal compound with high-grade Arctic Silver.

We warranty our power jack repairs for one year.

Motherboard Repair & Replacement

We are proficient in component level repair on motherboards for laptops and desktops and can usually repair a problem on one instead of having to replace it.


If a motherboard ends up not being repairable, we have an extensive vendor list and can have a replacement in 1 day if necessary.

Video Chip Rework

Mostly applicable to HP laptops powering up without video--excessive heat has caused solder joints on the video chip to degrade.  We repair the degraded solder joints and replace the manufacturer-installed thermal transfer pad with a copper shim for improved heat transfer.